Terms of use
Last updated: 12 November 2026.
1. Provider and service
CLAIM is provided by Greenen ApS, Danish company registration no. 29395802, Rytterskolevej 4, 6000 Kolding, Denmark. Contact and support: contact@claimthegame.dk. CLAIM is an activity game where recorded trips and valid GPS loops may award virtual territory. The game grants no ownership or access rights in the real world.
2. Age and account
You must be at least 15. If you are under 18, obtain parental or guardian permission where required by applicable rules for use and purchases. Local requirements for parental consent to specific processing also apply.
Use an email address you control and accurate necessary account information. Protect your login and choose a profile name that does not mislead or infringe others’ rights.
3. Game and results
A valid conquest normally requires a closed loop with at least 120 metres of route and at least 1,000 m² of connected area. Small separated areas below the threshold do not count. Server validation and current ownership determine the result; the latest valid conquest may take overlapping territory from others.
GPS, maps and area calculations have uncertainty. Errors, connection issues or fraud checks may prevent a conquest or lead to corrected results. Contact support about errors. Badges must be earned by meeting their criteria; PRO unlocks more challenges rather than automatically earned badges.
4. Routes and safety
Route suggestions are guidance and do not guarantee access, safety, surface quality or passability. Follow signs, traffic rules and private property restrictions. Deviate when conditions require it. Stop safely before using your phone. CLAIM is not an emergency service or guaranteed monitoring. Calorie and activity estimates are not medical advice.
5. Content and conduct
You retain your content rights and grant the permission necessary to store and display content in the service according to your sharing choices. Share only material you may use. Illegal content, threats, harassment, unlawful disclosure of private information, impersonation and GPS manipulation are prohibited.
Report problematic content in the app or email contact@claimthegame.dk. We may investigate, remove content, correct results and restrict or close an account for substantiated abuse. Where possible and appropriate, we explain the decision and you may request review through support.
6. Free and PRO
Trips, conquests, friends, standard rankings and takeover alerts are free. PRO adds features including route planning, more badges and challenges, skins, extra statistics and a gold badge and crown with valid membership. Current features are described in the app and on the PRO page.
PRO has a planned Danish price of DKK 39 including VAT per month. The price and period shown by Apple before purchase apply to your purchase; other countries may have different prices. No payment is taken on the website. Purchases only become available when payment setup and required approvals are ready.
PRO automatically renews monthly until cancelled through Apple subscriptions. Access normally continues until the end of the paid period; refunds or revocations may change access. Apple’s purchase confirmation and applicable terms explain payment, renewal, cancellation and refunds where available. Mandatory consumer rights continue to apply.
Purchases are linked to the CLAIM account used for the purchase. Use the same CLAIM account and relevant Apple account when restoring. Test access and sandbox purchases do not prove a paid production membership.
7. Account deletion and ending use
You may stop using CLAIM and start account deletion in the app’s privacy settings. See the privacy policy for retention and deletion. Deleting an account that owns clubs or groups may also affect their data; transfer ownership first where relevant.
Deleting the app or CLAIM account does not cancel your Apple subscription. Manage or cancel it separately in Apple subscription settings.
8. Operation, changes and liability
We maintain the service and may change features and game rules while respecting applicable agreements and consumer rights. We give appropriate notice of material changes. We do not promise perfect GPS or uninterrupted availability.
Liability follows applicable law. Nothing in these terms limits rights or liability that cannot lawfully be limited. Danish law applies subject to mandatory protections in your country of residence and your statutory complaint and court remedies. Contact us about problems or disputes.
9. Apple
Where applicable, Apple’s standard app licence supplements these service terms: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. Apple does not sponsor CLAIM’s game or any competitions. Prize competitions require separate rules.