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CLAIM / FAQ

Good to know.
Easy to get going.

How old do I need to be?+

You must be at least 15 to use CLAIM. Any parental or guardian permission required by local rules still applies.

What is CLAIM?+

A game that turns your walks, runs and rides into conquests on a shared map. Compete for territory and leaderboard positions.

How do I claim territory?+

Start a trip and move in a closed loop. A valid loop can claim the area inside. GPS quality, area and game validation rules determine whether it counts.

What does it cost?+

Trips, conquests, friends, standard rankings and takeover alerts are free. PRO is optional, with a planned launch price of DKK 39/month in Denmark.

What do I get with PRO?+

Route planning, more badges and challenges, skins, extra statistics and a gold badge and crown. Visit the dedicated PRO page for the full overview.

Does CLAIM work on Android?+

The first version is for iPhone. There is no announced Android release date yet.

Does GPS work with the screen locked?+

CLAIM is designed to record a started trip in the background with the required permissions. GPS, phone settings and power use can affect recording. The feature is being tested before public launch.

Do I need to be a runner?+

No. A walk is also a chance to explore and conquer. Choose your activity when you start.

How do I cancel PRO?+

Manage PRO in Apple subscriptions and turn off automatic renewal there. Deleting CLAIM or your CLAIM account does not cancel your Apple subscription.

How do I get help or delete my account?+

Account deletion is available in the app’s privacy settings. Contact us if you need help. Never email login codes or payment information.

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